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Many potential donors happily provide their financial support - when asked. email append

The fact is each year many non-profits miss an opportunity to realize the full potential of their direct mail and phonathon efforts for the simple reason that the address and phone files in their databases have not been properly maintained. Unfortunately, the losses do not stop there.

Inaccurate data depletes staff resources and raises printing, postage and long distance charges all the while increasing your cost per dollar raised and hindering your fund-raising effectiveness.

HEP's InTouchTM service will empower you to raise more money by keeping you connected to those with whom you already have a relationship. Through many means, we will insure your solicitation is received, your voice heard.
 

NEW! Email Appending

HEP is pleased to offer this service that will append email addresses to your constituent records. Email appending is a low cost and effective way to communicate with your donors. Please click here to find out more.
 

Phone Number Research/Verification

Make the most of your callers' time by ensuring they have current data with which to work. When provided with the valid addresses of your constituents we screen them against the most current white pages of all the local phone companies in the US. This service, which is completed within 3 days, returns new phone numbers and verifies the existing phone numbers as well.
 

National Change of Address (NCOA)

Direct mail studies have found that screening your addresses against an NCOA database twice annually will maximize your results. You provide a record identification #, constituent name, constituent address and, if applicable, constituent phone number. In ten days we will return your data including new and updated addresses and ZIP+Four+Two codes standardized in the format preferred by the US Post Office. This service typically updates between 7% and 15% of your addresses.
 

Lost Address Search (AllFind)

This advanced tool allows HEP to search three credit bureau files, as well as, LexisNexis Database with tremendous accuracy. With an SSN search, HEP can find up to 90% of your records. Without an SSN, HEP will search on name and last known address and through a re-trace process append up to 75% with a current address. Both search features append current phone numbers(when available) at no additional cost.
 

Deceased File Suppression

Let HEP identify your deceased constituents using its database of 21,000,000 records. Hep can screen your entire file and instantly identify those constituents that are deceased.
 

Not everyone will give through direct mail and phonathon solicitations. Isn't it imperative to reach those that will?
* Please click here for more detailed pricing information

Data Solution
Anticipated Results
Cost
E-Mail Append
  
(Minimum Order $2,000 for up to 5000 matches)
eFind 20-35% Match Rate $.20 - $.40 per append
Phone Append
Telefind   $725
Residence $ .07* per phone # appended $725 for up to 10,350 matches
  $ .02* per phone # verified $725 for up to 36,250 matches
Business $.15* per phone # appended $725 for up to 4,830 matches
Postal
Movers (NCOA)
National Change of Address
$2.90* per 1000 input records $725 for up to 250,000 input records
All-Find
Lost Address Search
$.25 - $40 per search (based on input) $1500 for up to 3,750 input records
Deceased File Suppression $75.00 per 1,000 matched $725 for up to 9,650 matches

 

I. Phone Number Research/Verification

Client Sends:

  • Incorrect Telephone # and Good Address or
  • No Telephone # and Good Address
  • Constituent Identification #
  • Name of Constituent
  • Home Address
Features:

  • Screened against database of current white pages in U. S.
  • 30% - 35% "Find Rate"
  • 3 Day Turn Around for Most Jobs

 

II. National Change of Address (NCOA)


Client Sends:

  • Constituent Identification #
  • Name of Constituent
  • Address of Constituent
  • Telephone # of Constituent (If Applicable)
Features:

  • 7% - 15% "Find Rate"
  • 5 Day Turn Around
  • Standardizes Address (Puts address in format preferred by U. S. Post Office)
  • Appends Zip+Four+Two


III. Lost Address Search (AllFind)


Client Sends:

  • Social Security #(if available)
  • Full Name and Home Address

Features:

  • 7 Day Turn Around
  • Up to 90% find rate
  • Output in ASCII or as requested



IV. Deceased File Suppression

Client Sends:

  • Constituent ID #
  • Constituent Name
  • Constituent Address
Features:

  • Screened against our database of 21 million records
  • 1 - 3% "Find Rate"
  • 5 Day Turn Around